Effective Date: January 1, 2026

This policy tells you exactly what information MediRemote collects, how we use it, and what choices you have when you browse our site or contact our team.

If you use this website, you agree to these terms.

Information We Collect

When you write to us, request a software demo, or fill out a form, we ask for things like:

• Your name 
• Email address 
• Phone number 
• Practice or company name 
• Job title 
• Whatever message you type into our forms

Our servers also log basic background details automatically when you visit. This includes your IP address, browser type, device info, and the pages you look at. We look at this raw data to fix technical issues and see how the site performs.

How We Use Your Information

We use your details to:

• Answer your questions and follow up on requests 
• Set up consultations or product demonstrations 
• Send updates about our remote care services 
• Make our website easier to navigate 
• Protect our systems from security threats 
• Follow legal and regulatory requirements

We only use your information for actual, everyday business reasons to run our operations.

Healthcare Information 

MediRemoteworks with medical practices to handle Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM).

When we handle protected health information (PHI) for a clinic client, we manage that data strictly according to HIPAA regulations and our official contracts.

If you are a patient with questions about your medical records, please reach out to your doctor’s office directly.

Sharing Your Information 

We do not sell or rent your personal information to anyone.

We only share details with trusted service vendors who help us run our daily operations—like our web host, support software, or shipping partners. We will also share details if a law forces us to or to protect our legal rights.

Cookies 

Our website uses cookies to keep things running smoothly, remember your settings, and show us how visitors move around our pages.

You can disable cookies in your web browser settings if you want, but some parts of our site might stop working.

Keeping Your Information Secure: We use physical, digital, and administrative safeguards to shield your data from unauthorized access or leaks.

But remember, no website or internet connection is completely bulletproof. While we do our best to lock down our systems, we cannot promise total security.

Links to Other Websites 

We sometimes link to outside websites to be helpful. Those external sites run completely on their own, and MediRemotedoes not manage them. We are not responsible for their content or their privacy setups, so check their policies directly if you click over.

Changes to This Policy 

We will update this text occasionally to match new laws, service updates, or business changes. The newest version will always live on this page with a fresh date at the top.