Principal Care Management Services for Busy Clinics

Checking on high-risk patients pulls staff from the clinic floor. MediRemote provides real people to run your principal care management services without adding work to your schedule. We handle phone calls and paperwork, helping specialist clinics reduce administrative workload without adding internal staffing burden

Fast patient eligibility checks.
Monthly PCM calls handled.
Ready-to-file billing sheets.
Compliant audit time tracking.

What is a PCM Program and How It Works for Specialty Practices

A PCM program allows specialty practices to bill for the non-face-to-face care coordination they already provide for patients with a single, complex chronic condition.

MediRemote helps reduce the operational workload required to run these programs by supporting patient onboarding, monthly care coordination activities, and billing documentation so your clinical team can stay focused on in-office care.

Step-by-Step Patient Coordination Workflow

Our remote care teams work quietly in the background as a natural part of your office, so your staff do not have to do double data entry or chase down files.

step 01

Direct Platform Documentation

All care updates, symptom logs, and patient notes are automatically recorded within MediRemote’s secure PCM care management system for real-time tracking.

step 02

The First Visit

We verify that your doctor has seen the patient in person within the past three years to set up the clinical baseline.

step 03

Easy Sign-ups

Our friendly care managers call your patients to explain the program, get their verbal or written consent, and check their health insurance.

step 04

Monthly Phone Calls

Our remote coordinators handle the required monthly clinical calls and track health goals, saving every update directly back to your Electronic Health Record.

How We Handle Monthly Time Requirements and Patient Cost Concerns

Two common challenges clinics face when running principal care management programs are maintaining the required monthly care coordination time and clearly communicating program participation details to patients.

MediRemote supports your clinic by handling structured care coordination activities and documenting time spent so your team can maintain accurate records for billing purposes.

The 30-Minute Requirement

Our care coordinators help complete non-face-to-face monthly coordination tasks and maintain detailed time logs based on program requirements defined by your clinic.

Patient Cost Communication

We support patient education around program participation and standard Medicare cost-sharing policies as directed by your clinic, ensuring patients understand program expectations.

Personalized Care Plans Without Adding Administrative Burden

Patients with complex chronic conditions require ongoing coordination across providers, labs, and pharmacies. MediRemote supports PCM healthcare by organizing patient information, tracking updates, and maintaining structured documentation for clinic review.

Medical Field

Cardiology Groups
Endocrinology Practices
Pulmonology Clinics
Oncology Teams

Main Condition

Advanced Heart Failure
Severe Type 2 Diabetes
Severe COPD or Asthma
Complex Cancers

What Our Care Managers Track

Monitoring reported weight and fluid changes as directed by the clinic.
Tracking medication notes and lab schedule updates.
Recording symptom updates and inhaler usage reports.
Documenting treatment side effects and patient-reported updates.

Improve Clinical Outcomes While Creating New Revenue Opportunities

Launch our full-service program today to boost your monthly revenue and improve patient health across your entire clinic without adding any extra paperwork to your desk.

Personalized Care Plans Without Adding Administrative Burden

Patients with complex chronic conditions require ongoing coordination across providers, labs, and pharmacies. MediRemote supports PCM healthcare by organizing patient information, tracking updates, and maintaining structured documentation for clinic review.

CPT 99424
Provider-led care coordination for the first 30 minutes of the month.
CPT 99425

Additional provider time beyond the initial 30 minutes.

CPT 99426
Clinical staff–led care coordination for the first 30 minutes of the month.
CPT 99427

Additional clinical staff time beyond the initial 30 minutes.

Medical Devices Your Patients Can Use at Home

We provide simple, connected home devices that automatically send health readings straight to our care managers. This keeps your patients safe and removes the need for manual data logging.

Blood Pressure Monitor

Glucometer

Pulse Oximeter

Weight Scale

The MediRemote  Full-Service Operational Support Model

Many specialty clinics struggle to keep up with PCM programs because consistent monthly patient follow-ups take time that most teams simply do not have. MediRemote provides trained care coordinators who support these activities as part of your practice workflow.

We take on the administrative and documentation work involved in running the program, which helps reduce the load on your internal staff. Your clinical team remains fully in control of all medical decisions.

Care Management Delivery Models

Traditional In-House Program Management

The MediRemote  Operational Support Model

Why Specialist Clinics Choose MediRemote

Standard care software leaves all the heavy lifting to your local team. MediRemote pairs easy software tracking with live, US-based care managers to handle your daily operations. With zero added workload, specialist providers get nationwide service, 97%+ clean claims, and a revenue boost within 30–60 days.

Zero Staff Workload

Our live care managers handle the monthly 30-minute phone calls and tracking so your clinic staff can focus entirely on in-office care.

97%+ Clean Claims Support

We support clinics in achieving high claim accuracy by providing structured documentation, care coordination tracking, and organized monthly billing workflows.

Care Plan Tracking & Updates

All patient goals, symptoms, and progress updates are continuously tracked inside MediRemote’s PCM platform for complete visibility.

Full Onboarding Support

Our friendly outreach specialists manage compliance check-ins, explain the program clearly, and secure proper patient consent.

Protect Your Time and Scale Your Revenue

Partner with real care managers who handle your principal care management services so your team can focus strictly on patient care.

Frequently Asked Questions

What is remote patient monitoring?

It is a way for doctors to track patient vitals like blood pressure or weight from home using cellular medical devices that automatically send data straight to the clinic.

Patients use our cellular devices at home. The readings automatically sync to our system, where we review the data and flag issues for your staff.

We handle all background work like shipping home devices, calling missing patients, tracking care minutes, and sorting incoming daily data logs.

No, your practice does not need to hire anyone. Our dedicated clinical team manages the daily operations for you.

We provide full operational management for Remote Patient Monitoring, Chronic Care Management, and Principal Care Management structures.

Our monitoring devices use built-in cellular networks. Patients just turn them on without needing Wi-Fi, smartphone apps, or Bluetooth.

We procure and deliver devices to your practice or facility, where they are distributed to patients. Our support line handles all technical troubleshooting directly.

We deliver complete, structured time-tracking logs and clinical summaries at the end of every month for clean claim submissions.