Chronic Care Management Company

MediRemote provides chronic care management (CCM) support services that help medical practices manage eligible patients under structured workflows and care coordination assistance.
Our model supports CCM program execution by combining workflow tools with trained care coordinators who assist your practice with patient engagement and documentation tasks under clinical direction.

Patient eligibility support and enrollment coordination
Monthly patient outreach and follow-up support
Documentation and care coordination assistance
CCM time tracking and reporting support

See How MediRemote Can Support Your Practice

A Fully Managed CCM Solution for Busy Practices

Many medical practices set up CCM software to track patients with ongoing health conditions. But even with good chronic care management software, your in-house team still has to handle all the daily calls, paperwork, and routine follow-ups on their own. 

MediRemote helps handle this workload by giving you trained care coordinators who assist with patient outreach and documentation under your clinic’s direction. We make sure monthly check-ins and chart updates happen consistently as part of your ongoing care program. 

Step-by-Step Patient Coordination Workflow

Keeping up with a Chronic Care Management program takes time. Between monthly patient calls, documentation requirements, and ongoing follow-up, many practices struggle to fit CCM responsibilities into an already busy schedule.

MediRemote helps by providing care coordinators who support these day-to-day activities under your practice’s direction. While your providers remain responsible for clinical decisions, our team helps keep patient communication and documentation on track.

Core Care Management Workflows

Finding Eligible Patients

We help review patient lists to identify individuals who may qualify for CCM enrollment.

Enrollment and Consent

Our team supports outreach and helps communicate program details to patients.

Monthly Patient Follow-Up

Scheduled check-ins are carried out and patient updates are recorded for review.

Care Documentation

Notes from each interaction are organized and shared with the clinical team.

Program Administration

We track every outreach call and interaction to support your internal CCM billing and reporting process.

Complete Chronic Care Support Across All Major Specialties

Older patients often face confusing communication between different doctors, labs, and pharmacies. To fix this, our chronic care management services build simple, personalized care plans that keep all health updates in one easy-to-use dashboard.

Our remote clinical staff works closely with your practice to handle all the daily tracking and paperwork across these key specialties:

Cardiology

Checking blood pressure trends between office visits and tracking lifestyle changes.

Nephrology

Helping patients manage fluid limits, diet changes, and required kidney lab tests.

Endocrinology

Tracking Type 2 diabetes plans, watching insulin schedules, and checking lab timelines.

Pulmonology

Checking daily oxygen levels and inhaler use to catch breathing issues early.

Internal Medicine

Coordinating care for complex, long-term conditions to keep patients stable at home.

Family Medicine

Supporting routine health goals and managing everyday care plans for your entire patient panel.

Our Locations

MediRemote helps healthcare providers across multiple states deliver remote monitoring and ongoing support for COPD and other chronic conditions.

Locations:

Medical Devices Your Patients Can Use at Home

We provide simple, connected home devices that automatically send health readings straight to our care managers. This keeps your patients safe and removes the need for manual data logging.

Chronic Conditions We Manage

MediRemote helps providers coordinate and manage care for patients with multiple chronic conditions, improving care continuity and keeping patients engaged between visits.

Conditions:
Hypertension
Diabetes
COPD
Heart & Cardiac Conditions
Obesity
Other Chronic Conditions

Care Coordination Tools for Chronic Care Management

Keeping a chronic disease management program running smoothly takes real time. Between managing the daily chronic care management workflow, making monthly calls, and keeping up with paperwork, busy clinics often struggle to handle every task on their own. 

MediRemote offers full-service chronic care management solutions by providing dedicated care coordinators who support these day-to-day activities under your practice’s direction.  While your providers remain responsible for clinical decisions, our team helps keep patient communication and documentation on track.

Core Care Management Workflows

Personalized Care Plans

We maintain care plan records and document patient goals based on the guidance provided by your clinical team.

Monthly Patient Outreach

Our coordinators contact enrolled patients each month, discuss ongoing health concerns, and document the interaction.

Care Coordination Support

We help organize patient updates, medication discussions, and follow-up information so providers have access to current records when needed.

Documentation Tracking

We handle chronic care management time tracking and log every monthly patient interaction so your practice has full records ready for reporting.

Compliance Support

Our team maintains organized records and documentation to help practices meet CCM program requirements.

Real Clinical Benefits for Your Most Vulnerable Patients

Implementing structured chronic care workflows helps practices better organize patient monitoring, improve care coordination, and maintain more consistent follow-up for high-risk populations.

This allows providers to shift more focus toward proactive care planning supported by regular data and communication from enrolled patients.

Primary Care Support

Gives clinics better visibility into patient health between visits through remote chronic care management, making it easier to catch health changes early.

Specialty Care Coordination

Organizes ongoing patient data to support continuity of care across different specialists.

Care Gap Management

Supports tracking of required follow-ups and documentation needed for value-based care programs.

Transition Support

Assists with continuity of information when patients move between hospital and home care settings.

Partner With a Full-Service Chronic Care Management Company

Unlike standard chronic care management companies that only hand you software, our care coordinators handle monthly outreach, documentation, and time tracking under your practice’s clinical direction.

Stay Compliant With Precision CCM Reimbursement Tracking

Our platform tracks time and logs coordination details to help you accurately bill standard CCM CPT codes each month. 

Service Type

Non-Complex CCM

CCM Extension

Complex CCM

Complex Extension

CPT Code

99490

99439

99487

99489

Service Description

Initial 20 minutes of monthly care management services provided by clinical staff.
Each additional 20-minute block of clinical staff time within the same calendar month.
60 minutes of complex care coordination requiring higher medical decision complexity.
Each additional 30-minute block of complex care coordination time.

Average Reimbursement

$66.13

$50.44

$144.29
$78.16

Comparing Isolated Software Against Managed Partnerships

Standard care coordination software vendors just hand you a platform and leave the daily execution to your busy staff. MediRemote gives you both the technology and dedicated care coordinators to manage your care workflows smoothly.

The Daily Work

Patient Engagement
Monthly Care Minutes
After-Hours Coverage
Medication Tracking
Billing Records

Standard Software

Your staff must call and sign up eligible seniors.

Your nurses must log 20+ minutes per patient.

Your on-call doctors handle urgent patient calls.

You manually cross-reference pharmacy refills.

You manually trace and count care minutes.

The MediRemote Model

We support onboarding workflows. Our team assists with consent and setup coordination.
We support outreach workflows. Our coordinators help facilitate monthly engagement tracking.
We support after-hours communication. Patient concerns are routed appropriately for provider review.
We collect medication updates. Information is shared for provider review and documentation.
We log activity. Structured records are prepared to support billing workflows.

Why Practices Choose MediRemote

Standard chronic care management tools typically require internal staff to manage patient outreach and documentation on their own. MediRemote combines HIPAA-compliant software with trained care coordinators who support these workflows for you. 

Support for Care Workflows

Our team assists with patient outreach and coordination tasks so internal staff can focus on clinical care.

Structured Documentation Support

Patient interactions and care activities are recorded within the MediRemote platform for review and reporting purposes.

Platform-Based Records

Notes, updates, and monthly logs are saved directly in our care management platform so your team always has clear records ready for review.

Enrollment Assistance

Our onboarding team helps communicate program details to patients and supports the consent process.

Give Your Team More Time for Patient Care

Free your clinical team from chasing patient data and compliance paperwork. Our full-service framework provides the staff and technology your practice needs to save time, protect your schedule, and secure predictable revenue.

Frequently Asked Questions

Who qualifies for the chronic care management Medicare program?

Any beneficiary with two or more serious chronic conditions expected to last at least 12 months can be legally enrolled in the program by an eligible provider.

Yes. Medicare explicitly allows practices to run remote patient monitoring chronic care management programs together for the same patient, as long as each service meets its own time and tracking rules every month.

No. Medicare guidelines allow these services to be safely provided under “general supervision,” meaning our remote staff operates under your direction without disrupting your physical schedule.

Because our platform logs every single interaction down to the exact second, your practice receives clear, timestamped, and pre-verified documentation to prove your claims are 100% compliant.

 Chronic care management (CCM) is a Medicare program that provides monthly care  coordination for patients with two or more long-term health conditions. MediRemote supports your practice by supplying dedicated care coordinators who handle the monthly outreach, tracking, and documentation under your clinical team’s direction.

Ready to Simplify Your Remote Care Program?